Pengaruh Transformation Leadership, Job Satisfaction, General Self-Efficacy Dan Innovative Work Behavior Terhadap Employee Performance

Authors

  • Wahyu Djatmiko Universitas Esa Unggul
  • Abdul Ramli Universitas Esa Unggul

Keywords:

Transformational leadership, Employee performance, General self-efficacy, Job satisfaction, Innovative work behavior

Abstract

Kinerja pegawai merupakan komponen terpenting yang mendasar dalam menentukan keberhasilan organisasi untuk tercapainya visi dan misi.  Pada era digitalisasi tuntutan transparansi, akuntabilitas, efisiensi serta efektifitas sangat diperlukan guna tercapainya program pemerintah.  Serta responsifnya Pemerintah terhadap kebutuhan masyarakat juga menentukan kinerja pegawai.  Kinerja pegawai yang baik memberikan dampak terhadap citra serta akuntabilitas Pemerintah dimata masyarakat. Kinerja pegawai dipengaruhi beberapa faktor, diantaranya general self-efficacy, job satisfaction, innovative work behavior serta kepemimpinan transformasional.  Penelitian ini bertujuan untuk menganalisis pengaruh transformational leadership terhadap employee performance dengan mempertimbangkan peran mediasi general self-efficacy, job satisfaction, dan innovative work behavior pada Pegawai Negeri Sipil (PNS) di lingkungan Pemerintah Provinsi DKI Jakarta. Pendekatan kuantitatif dengan metode Structural Equation Modeling-Partial Least Square (SEM-PLS) digunakan untuk menguji model yang melibatkan 303 responden. Hasil penelitian menunjukkan bahwa transformational leadership berpengaruh signifikan terhadap employee performance, baik secara langsung maupun tidak langsung melalui tiga variabel mediasi tersebut. Seluruh jalur hubungan antar variabel menunjukkan hasil yang signifikan.  Penelitian ini menegaskan pentingnya peran kepemimpinan transformasional dalam meningkatkan kinerja pegawai melalui penguatan efikasi diri, kepuasan kerja, dan perilaku inovatif. Temuan ini memberikan kontribusi teoritis dalam pengembangan model kinerja pegawai sektor publik serta rekomendasi praktis bagi penguatan kapasitas kepemimpinan di birokrasi pemerintahan.

References

K. Hill and G. Plimmer, “Employee Performance Management: The Impact of Competing Goals, Red Tape, and PSM,” Public Pers. Manag., vol. 53, no. 3, pp. 458–485, 2024, doi: 10.1177/00910260241231371.

S. Roy, P. Bahuguna, N. Rawat, and F. Gemeel Abd, “Performance Management in Public Sector Organizations: A Bibliometric Analysis,” Int. J. Organ. Leadersh., vol. 12, no. First Special Issue 2023, pp. 115–141, 2023, doi: 10.33844/ijol.2023.60374.

S. Lee-Geiller, “The Moderating Effect of Digital Literacy on the Link between E-government Effectiveness and Trust in Government,” SSRN Electron. J., vol. 39, no. 4, pp. 77–101, 2024, doi: 10.2139/ssrn.4811022.

Travor C Brown, Paula O’Kane, Bishakha Mazumdar, and Martin McCracken, “Performance Management: A Scoping Review of the Literature and an Agenda for Future Research,” Hum. Resour. Dev. Rev., vol. 18, no. 1, pp. 47–82, Sep. 2018, doi: 10.1177/1534484318798533.

P. Garengo, A. Sardi, and S. S. Nudurupati, “Human resource management (HRM) in the performance measurement and management (PMM) domain: a bibliometric review,” Int. J. Product. Perform. Manag., vol. 71, no. 7, pp. 3056–3077, 2022, doi: 10.1108/IJPPM-04-2020-0177.

J. L. B. Sibassaha, J. B. B. Pea-Assounga, and P. D. R. Bambi, “Influence of Digital Transformation on Employee Innovative Behavior: Roles of Challenging Appraisal, Organizational Culture Support, and Transformational Leadership Style,” Front. Psychol., vol. 16, no. March, pp. 1–18, 2025, doi: 10.3389/fpsyg.2025.1532977.

P. T. Huu, “Impact of employee digital competence on the relationship between digital autonomy and innovative work behavior: a systematic review,” Artif. Intell. Rev., vol. 56, no. 12, pp. 14193–14222, 2023, doi: 10.1007/s10462-023-10492-6.

X. Lu, H. Yu, and B. Shan, “Relationship between Employee Mental Health and Job Performance: Mediation Role of Innovative Behavior and Work Engagement,” Int. J. Environ. Res. Public. Health, vol. 19, no. 11, 2022, doi: 10.3390/ijerph19116599.

B. Balkar, “The Relationships between Organizational Climate, Innovative Behavior and Job Performance of Teachers,” Int. Online J. Educ. Sci., vol. 7, no. 2, pp. 81–92, 2015, doi: 10.15345/iojes.2015.02.007.

D. Y. A. Wibowo, P. Muljono, and I. M. Sumertajaya, “Analysis of The Effect of Knowledge Management, Competency, and Innovation on Employee Perfor-mance,” J. Appl. Manag. JAM, vol. 19, no. 4, pp. 804–811, 2021, doi: 10.21776/ub.jam.

A. H. Ramli, R. Nurdiansyah, S. Mariam, and M. A. Ameido, “Work Motivation, Job Satisfaction and Employee Performance,” Bus. Entrep. Rev., vol. 20, no. 2, pp. 153–162, 2020, doi: 10.25105/ber.v20i2.8006.

M. S. Mira, Y. V. Choong, and C. K. Thim, “The Effect of HRM Practices And Employees’ Job Satisfaction On Employee Performance,” Manag. Sci. Lett., vol. 9, no. 6, pp. 771–786, 2019, doi: 10.5267/j.msl.2019.3.011.

A. Mehmood, M. Adnan, A. Shahzad, and F. Shabbir, “The Effect of Self-Efficacy on Academic Performance at Higher Level of Learning: A Case Study of Punjab University Lahore The Effect of Self-Efficacy on Academic Performance at Higher Level of Learning,” J. Educ. Sci. Res., vol. 6, no. 1, pp. 33–47, 2019.

L. Sürücü, A. Maslakçi, and H. Sesen, “Transformational leadership, job performance, self-efficacy, and leader support: testing a moderated mediation model,” Balt. J. Manag., vol. 17, no. 4, pp. 467–483, 2022, doi: 10.1108/BJM-08-2021-0306.

Y. Cho, M. Shin, T. K. Billing, and R. S. Bhagat, “Transformational Leadership, Transactional Leadership, and Affective Organizational Commitment: A Closer Look at Their Relationships in Two Distinct National Contexts,” Asian Bus. Manag., vol. 18, no. 3, pp. 187–210, Jul. 2019, doi: 10.1057/s41291-019-00059-1.

S. , L. Y. Peng and R. Sun, “The Influence of Transformational Leadership on Employees’ Affective Organizational Commitment in Public and Nonprofit Organizations: A Moderated Mediation Model,” Public Pers. Manag., vol. 49, pp. 29–56, 2020.

I. Buil, E. Martínez, and J. Matute, “Transformational leadership and employee performance: The role of identification, engagement and proactive personality,” Int. J. Hosp. Manag., vol. 77, no. May, pp. 64–75, 2019, doi: 10.1016/j.ijhm.2018.06.014.

Nastavia Putri and Lista Meria, “The Effect of Transformational Leadership on Employee Performance Through Job Satisfaction and Organizational Commitment,” IAIC Trans. Sustain. Digit. Innov. ITSDI, vol. 4, no. 1, pp. 8–21, Sep. 2022, doi: 10.34306/itsdi.v4i1.565.

S. Anindita, Kishen, and T. Rahmat, “The Transformational Leadership Effect on Job Satisfaction and Job Performance,” J. Multidiscip. Acad., vol. 4, no. 1, pp. 47–51, 2020.

C. B. Bhattacharya and S. Sen, “Consumer–Company Identification: A Framework for Understanding Consumers’ Relationships with Companies.,” J. Mark., vol. 67, pp. 76–88, 2003.

W. J. Cai, M. Loon, and P. H. K. Wong, “Leadership, trust in management and acceptance of change in Hong Kong’s Civil Service Bureau,” J. Organ. Change Manag., vol. 31, no. 5, pp. 1054–1070, Sep. 2018, doi: 10.1108/JOCM-10-2016-0215.

F. Donkor, “Do Transformational Leaders Affect Employee Performance and Normative Commitment Through General Self-Efficacy? Analysis in Ghanaian Public Sector Organizations,” Public Organ. Rev., vol. 22, no. 3, pp. 707–723, Sep. 2021, doi: 10.1007/s11115-021-00531-7.

Y. Wang, L. Zhu, and X. Jin, “The Effect of a High-Performance Work System on Organizational Innovation Performance: The Mediating Effect of Employees’ Intrinsic Motivation and the Moderating Effect of Person–Organization Fit,” Systems, vol. 12, no. 7, Jul. 2024, doi: 10.3390/systems12070230.

T. S. Nanjundeswaraswamy and D. R. Swamy, “Leadership styles,” in Leadership Style, vol. 7, no. 2, 2014, pp. 34–47. doi: 10.1108/01437730510575570.

J. M. Longshore and B. M. Bass, “Leadership and Performance Beyond Expectations,” Acad. Manag., vol. 12, pp. 756–757, Oct. 1987.

S. K. Pandey, R. S. Davis, S. Pandey, and S. Peng, “Transformational Leadership and The Use of Normative Public Values: Can Employees be Inspired to Serve Larger Public Purposes?,” Public Adm., vol. 94, no. 1, pp. 204–222, Mar. 2016, doi: 10.1111/padm.12214.

A. Raziq and R. Maulabakhsh, “Impact of Working Environment on Job Satisfaction,” Procedia Econ. Finance, vol. 23, pp. 717–725, 2015, doi: 10.1016/s2212-5671(15)00524-9.

S. Sugiyono and P. Lestari, Metode Penelitian Komunikasi (Kuantitatif, Kualitatif, dan Cara Mudah Menulis Artikel pada Jurnal Internasional), 1st ed. Bandung: Alfabeta, cv, 2021.

S. Donmez and Y. Toker, “Construction of a likert-type transformational Leadership Scale,” Ank. Üniversitesi Dil Ve Tar.-Coğrafya Fakültesi Derg. - DTCF Derg., vol. 57, no. 2, pp. 753–775, 2017, doi: 10.1501/dtcfder_0000001537.

N. K. Jaiswal and R. L. Dhar, “Transformational leadership, innovation climate, creative self-efficacy and employee creativity: A multilevel study,” Int. J. Hosp. Manag., vol. 51, pp. 30–41, Oct. 2015, doi: 10.1016/j.ijhm.2015.07.002.

M. Romppel et al., “A short form of the general self-efficacy scale (GSE-6): Development, psychometric properties and validity in an intercultural non-clinical sample and a sample of patients at risk for heart failure | Eine kurzform der skala zur generalisierten selbstwirks,” GMS Psycho-Soc.-Med., vol. 10, 2013, doi: 10.3205/psm000091.

S. Jayaraman, H. J. George, M. Siluvaimuthu, and S. Parayitam, “Quality of Work Life as a Precursor to Work–Life Balance: Collegiality and Job Security as Moderators and Job Satisfaction as a Mediator,” Sustain. Switz., vol. 15, no. 13, Jul. 2023, doi: 10.3390/su15139936.

N. Sudibjo and R. K. Prameswari, “The effects of knowledge sharing and person–organization fit on the relationship between transformational leadership on innovative work behavior,” Heliyon, vol. 7, no. 6, p. e07334, 2021, doi: 10.1016/j.heliyon.2021.e07334.

T. Widyastuti and R. Hidayat, “Adaptation of Individual Work Performance Questionnaire (IWPQ) into Bahasa Indonesia,” Int. J. Res. Stud. Psychol., vol. 7, no. 2, Nov. 2018, doi: 10.5861/ijrsp.2018.3020.

J. F. Hair, J. J. Risher, M. Sarstedt, and C. M. Ringle, “When to use and how to report the results of PLS-SEM,” Eur. Bus. Rev., vol. 31, no. 1, pp. 2–24, 2019, doi: 10.1108/EBR-11-2018-0203.

J. F. Hair, G. T. M. Hult, C. M. Ringle, and M. Sarstedt, “A Primer on Partial Least Squares Structural Equation Modeling,” Long Range Plann., vol. 46, no. 1–2, pp. 184–185, 2022, doi: 10.1016/j.lrp.2013.01.002.

J. Hair, M. Howard, and C. Nitzl, “Assessing measurement model quality in PLS-SEM using confirmatory composite analysis,” J. Bus. Res., vol. 109, no. August 2019, pp. 101–110, 2020, doi: 10.1016/j.jbusres.2019.11.069.

J.-B. Lohmöller, “Latent Variable Path Modeling with Partial Least Squares,” Technometrics, vol. 34, no. 1, p. 110, 1990, doi: 10.2307/1269575.

V. Mehdinezhad and M. Mansouri, “School Principals’ Leadership Behaviours and Its Relation With Teachers’ Sense of Self-efficacy,” Int. J. Instr., vol. 9, no. 2, pp. 51–60, 2016, doi: 10.12973/iji.2016.924a.

A. Bandura, Self-efficacy: The Exercise of Control. New York, NY, US: W H Freeman/Times Books/ Henry Holt & Co, 1997.

S. Al-Husseini, I. El Beltagi, and J. Moizer, “Transformational Leadership and Innovation: The Mediating Role of Knowledge Sharing Amongst Higher Education Faculty,” Int. J. Leadersh. Educ., vol. 24, no. 5, pp. 670–693, 2019, doi: 10.1080/13603124.2019.1588381.

J. K. Adam, R. Indradewa, and T. Y. R. Syah, “The Leadership Styles Impact, In Learning Organizations, and Organizational Innovation Towards Organizational Performance Over Manufacturing Companies, Indonesia,” J. Multidiscip. Acad. 63 JoMA, vol. 04, no. 02, 2020.

S. Osman, S. H. Shariff, and M. N. A. Lajin, “Does Innovation Contribute to Employee Performance?,” Procedia - Soc. Behav. Sci., vol. 219, pp. 571–579, May 2016, doi: 10.1016/j.sbspro.2016.05.036.

Downloads

Published

2026-07-22

How to Cite

Djatmiko, W., & Ramli, A. (2026). Pengaruh Transformation Leadership, Job Satisfaction, General Self-Efficacy Dan Innovative Work Behavior Terhadap Employee Performance. Jurnal Kolaborasi Sains Dan Ilmu Terapan, 5(1), 98–107. Retrieved from https://utilityprojectsolution.org/ejournal/index.php/JuKSIT/article/view/148